Floofins & Co., Series LLC

Remote Office Administrator / Backup Dog Walker

Oak Brook, IL - Part Time

Since 2010, Floofins & Co. has been a pet-care industry leader. We are a family-owned, locally-owned dog walking and pet-sitting business that takes pride in providing exceptional care for our clients and their floofins.

We are now expanding our administrative team and are seeking an Remote Office Coordinator / Administrator.

Location/Schedule: 

  • This is a hybrid position. Administrative work is performed from home. If called out into the field as an emergency dog walker/pet sitter, you would be expected to be able to visit any client's home within our service area. 
  • We need someone consistently available Monday - Friday from 10am to 3pm.
  • The position will start closer to 15-20 hours weekly, but you may be asked to work additional hours as an emergency dog walker/pet sitter. 
  • Floofins & Co. services Brookfield, Burr Ridge, Clarendon Hills, Darien, Downers Grove, Elmhurst, Glen Ellyn, Hinsdale, Indian Head Park, La Grange, Lisle, Lombard, Oak Brook, Villa Park, Westchester, Western Springs, Westmont, Willowbrook, Wheaton, Woodridge and nearby communities. 
Compensation/Benefits:

$18 - 20 / hour
  • Mileage reimbursement
  • Mobile data reimbursement
  • Paid sick-time
  • Holiday bonuses
  • Liability insurance, bonding, and workman's compensation are provided by Floofins & Co.  
  • All tools and materials provided (waste bags, treats, etc.)
  • Floofins & Co. Couture branded uniforms.
  • Paid training at Floofin University (our proprietary employee online training platform)
  • Pet CPR, First Aid, and other ongoing learning opportunities
  • Anniversary team brunch and other social events
  • Performance reviews
  • Promotional opportunities for dedicated and motivated employees

Administrative responsibilities:

  • Tracking new hire paperwork, maintaining HR files, and scheduling orientation
  • Scheduling all live and online training, tracking Floofin University progress
  • Tracking and performing/assigning inspections
  • Tracking close-out paperwork, close-out systems restrictions, supply collection and exit interviews
  • Manage the Floofins & Co. educational program by reviewing employee course
    work and making recommendations for improvement/updating
  • Cross train on daily client care tasks and fill in for the Manager of Operations & Client
    Care as needed
  • Assist Manager of Operations & Client Care with key management and key ferrying
    as needed
  • Cross train on daily accounting tasks and fill in for Manager of Operations & Client
    Care needed
  • Participating in the prospecting procedure, including pitching new clients by phone,
    web chat and e-mail
  • Participating in the new client intake procedure, including new client setups and
    leading new client consultation meetings by appointment
  • Summer marketing event participation and holiday gift production assistance/distribution
  • Other miscellaneous projects as determined by management

Petcare responsibilities:

  • For dog walks, you will take a walk with your canine friend(s), serve fresh water, and, upon request, provide treats, food, or medication.
  • For cat sitting, you’ll play with cats (of course), plus scoop the litter box, refresh water, and provide treats, food, or medication.
  • Vacation clients may include an array of animals and their care and home care basics like curbing the trash and picking up mail.
  • During all visits, you will send a journal of your adventures to the pet parent with cute action photos!
  • We expect every applicant to have a passion for dogs, cats, and all animals in their care. 
The ideal candidate:
  • Comfortable with day-to-day changes in tasks and schedule.
  • Team leader who can coach others.
  • Organized multitasker who can problem solve and focus on the details.
  • Can handle emergencies with professionalism and grace.
  • Can implement Floofins & Co. administrative and pet care procedures
  • Can physically work with our client's dogs and cats, performing multiple pet care visits daily.

Please check us out on Instagram!

Our Google page will show you what our clients say about our work!

Apply: Remote Office Administrator / Backup Dog Walker
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What interested you in this opportunity, and why would you be an excellent addition to our team?
Are you comfortable with all breeds, ages, and temperaments? We primarily work with dogs, but pet sitters will often work with cats and rabbits.*
Do you have a valid driver's license? Do you have a safe, reliable, insured vehicle that is consistently available to you for dog walking and potentially, on a limited basis, transporting dogs?*
This is a year-round position. Are you comfortable working and traveling in all four seasons? If the position meets your expectations, are you able to commit to this position for 12 consecutive months?*
This position is designed to be part-time. Can you please share your monthly gross salary expectations for this position? Do you have a salary range you can share? What would be your preferred minimum and maximum working hours per week? Please be as detailed as possible.*
Are you available from 10am to 2/3pm Monday- Friday?*
Have you ever worked at home or independently in the past? Please provide a short synopsis of that role.*
Communication, logistics, sales, staff-member onboarding, and marketing will be some of your primary tasks while working in an administrative capacity. Can you please share some of the software programs you have experience with?*
Clients may request services on short notice. To help facilitate these requests (especially in animal health or other emergencies), can you please share the city you reside in?*
This position will require that you have the ability to walk multiple dogs in an outdoor environment. You may encounter the need to traverse steps, wet, slippery, and uneven terrain. You will be required to clean up animal waste. Some animals may require you to pick them up (lifting up to 50lbs.). You may also interact with the general public, and the dogs they may also own. Can you perform all the duties in the job description?*
If considered for the position, you will need to provide proof that you are at least 18 years of age and are legally authorized to work in the United States. You will also need to submit information for a criminal history background check, work history verification and provide professional references. You will also need to pass a drug test. Do you understand and agree to these requirements?*
Floofins & Co. may need to contact you via telephone, text, email, and conduct recorded virtual meetings. You can call or text 855-925-5376 with questions regarding your application. You can text “STOP” if you wish to stop text messages from the company. Do you understand and agree to these requirements?*
Human Check*